Privacy policy

Who we are

Flavour Origins is responsible for the personal information collected through this website. For privacy questions or requests, email hello@flavourorigins.com.

Product availability requests

When you ask for a launch or restock update, we collect your email address together with the product, variant, request type and submission time. We use this only to respond to the specific update you requested. It does not add you to a general marketing list.

We process this information with your consent, given when you submit the request. You can withdraw that consent at any time by emailing us.

Newsletter

If you join our newsletter, we use your email address to send occasional marketing emails about new flavours, launches, restocks and brand stories. Newsletter consent is separate from product availability requests. We record when and where you consented, along with the wording shown to you.

We use Resend to maintain the subscriber list and send these emails. You can withdraw your consent at any time by using the unsubscribe link included in every newsletter or by emailing us. Withdrawing consent does not affect how we used your information before you withdrew it.

Form processing

We use Web3Forms, operated by Web3Creative, to securely forward contact and product availability submissions to our business inbox. We use Resend to process newsletter subscriptions and marketing emails. These providers process submission data on our behalf and may process it using infrastructure outside the UK.

Read the Web3Forms privacy policy for details about its safeguards, subprocessors and international transfers.

Read the Resend privacy policy for information about its handling of personal information.

Retention and your rights

We keep availability requests only for as long as needed to provide the requested update and handle related enquiries. We keep newsletter subscription and consent records while you remain subscribed, and as needed afterward to respect an unsubscribe request or meet legal obligations. You may ask us to access, correct, delete or restrict use of your information, or object to its use. You may also complain to the UK Information Commissioner’s Office if you are unhappy with our response.